Ann Nyakundi, MHA, Chief Executive Officer
Ann Nyakundi serves as Chief Executive Officer of United Family Medicine, an urban federally qualified community health center. With more than 20 years of experience in public health and health care administration, Ms. Nyakundi has demonstrated strengths in community outreach, nonprofit management, strategic planning and health policy. Throughout her career, Nyakundi served on various national advisory committees including Medtronic Philanthropy’s HealthRise US Program; the Agency for Healthcare Research and Quality; and New Models of Primary Care Workforce and Financing, where she represented community health workers and helped initially design the use of this group at Hennepin Healthcare, the largest safety net health system in Minnesota. Beyond advisory roles, Ms. Nyakundi has a background in quality improvement, health care administration, community health, health policy, and philanthropy. Prior to her leadership at United Family Medicine, she provided strategic support to the National Marrow Donor Program, managing payer relationships with the largest national payers in the country. She also helped spread Practice Facilitation nationally within the Primary Care Services Division of the American Cancer Society where she served as Health Systems Manager for the Midwest Division. As an undergraduate student, Nyakundi secured an international fellowship with the National Institutes of Health in China and conducted medical anthropology research in the Dominican Republic, studying traditional health systems. Educated in executive health care administration at the University of Minnesota and medical anthropology from the University of Michigan, Ms. Nyakundi is a sought after speaker for providing innovative new ways to reduce health disparities. She lives in Minnesota, and is married with two children and three furry companions named Napoleon, Sephina, and Oso.
CEO is grateful to the team’s commitment (video, 38 sec)
CEO’s personal story – grew up in poverty (video, 40 sec)
Thomas Zachary, MA, Chief Financial Officer
Thomas Zachary is a finance professional with over 30 years of finance leadership experience, including 15 years in healthcare leadership roles encompassing finance, revenue cycle management, ACO development and value based contracting, process improvement, and strategic business and revenue development. He has been instrumental with the development of innovative programs that align alternative payment models integrating services provided by community-based organizations. He has worked with health plans and providers to address population health outcomes while improving health equity in underserved populations. As Chief Financial Officer at United Family Medicine, Zachary’s focus on community based healthcare is leading the organization toward growth and positive impact for the communities we serve. Zachary holds a Bachelor’s degree in Public Accounting, Master’s Degree in Non-profit Management, and has achieved ABD status in a Doctorate of Public Administration from Hamline University.
Sarah Torres, MHA, Chief Operating Officer
Sarah Torres is a healthcare administrator with deep experience developing programs and clinic systems that serve underinsured or underserved populations. As a clinic manager, she developed and implemented strategic plans and quality improvement programs resulting in increased patient visits, higher patient experience scores, and improved diabetes outcomes. While serving as Hennepin Healthcare System’s Clinic Development Manager, Torres launched a six-clinic system of outpatient practices, driving healthcare into the communities where patients live and work. In her current role as Chief Operating Officer, Torres brings that deep experience to bear on communities in St. Paul, notably implementing a team-based care model to increase efficiencies and patient volumes, as well as expanding dental services at United Family Medicine. Highly regarded among healthcare executives, Torres is a guest lecturer and speaker at conferences nationwide.
Meet Sarah Torres, Chief Operating Officer (video, 19 sec)
David Bucher, MD, Chief Medical Officer
David Bucher, MD, joined United Family Medicine in 2007 and was appointed Medical Director in 2010. He has also served as a clinician and a Regional and Care System medical director for Fairview Health Services. Dr. Bucher is a graduate of the University of Iowa Carver College of Medicine. His residency training was completed at Research Family Medicine Residency Program in Kansas City, MO. He completed the Physician Leadership College at the University of St. Thomas in St. Paul, MN. A board-certified Family Practice physician, Dr. Bucher provides a full range of family medicine services to his patients, including obstetrics.
Chief Medical Officer’s role focuses on community (video, 26 sec)
Mariana Giovino, Ph.D., Chief Talent Officer
Mariana Giovino specializes in talent development and organizational design, and is dedicated to implementing equity into the workplace—from hiring to coaching to strategic planning. Working with both nonprofit and profit models, Mariana bridged the operations and human resources needs for the Director of Human Rights & Equal Economic Opportunity Dept. for the City of St. Paul, as well as for the Director of the Office of Equal Opportunity at the Metropolitan Council. As the Director of Human Resources at Heraeus Medical Components, Mariana led sites in MN, Puerto Rico, and Costa Rica, where her focus was change management, building new cultures and developing team leaders. Her background in healthcare began on the wards working as a health care aide with end-of-life clients in London, where she lived for a number of years and worked as a hospice bereavement counselor and clinical operations manager. Upon returning to the US, she created and implemented educational programs that re-set cultural priorities for interdisciplinary hospice teams across five states comprising 1,000 employees. Mariana is trained in delivering person-centered care to older persons, persons with disabilities, POCI, LGBTQI+ and immigrant populations.
Mariya Javed, MSW, LICSW, LADC, CBIS, Director of Behavioral Health Services
Mariya Javed leads a team of therapists, psychiatric providers, and social workers in collaboration with primary care physicians. She is dedicated to integrating mental health into the primary care setting in order to provide holistic care to patients. Her team uses current best practices for therapy that is both culturally and trauma-responsive for our patients, including for addiction therapy. Javed has 10 years of experience working with substance use disorders, medication assisted treatment (MAT) therapies, complex and developmental trauma, brain injuries, and co-morbid physical ailments and disabilities. Her approach utilizes neuroscience and neurophysiology to develop effective psychotherapy outcomes.
Phuong-Giang Pham, DDS, Director of Dental Service